Hospital Front Desk & Patient Concierge

Maimonides Medical Center Inc.; New York (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

Maimonides Medical Center is seeking a temporary receptionist to greet visitors, answer calls, schedule appointments, and manage patient records with accuracy and professionalism.

The role requires a high school diploma or equivalent, plus 6 months to 1 year of relevant experience and solid communication skills in English. Prior hospital experience and data entry abilities are preferred.

Qualifications

• High school diploma or equivalent required.
• 6 months to 1 year of receptionist experience preferred.
• Basic data entry skills preferred.
• Good oral and written communication skills.

Responsibilities

• Receives visitors, ascertains needs, and directs guests appropriately.
• Answers the telephone, routing callers appropriately and taking messages as needed. Routes telephone referrals to the appropriate area or personnel (e.g., Social Work, Utilization Management).
• Answers routine questions regarding departmental policies, operations and procedures.
• Directs patients and families to appropriate office or departmental area.
• Sets up patient records prior to appointment, ensuring all required forms are included; files paperwork in the medical record as directed.
• Provides necessary departmental forms to visitors and assists them with completion as appropriate.
• Schedules patient appointments and notifies appropriate department personnel; contacts patients to confirm scheduled appointments.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.

Skills

Receptionist experience

Data entry

Communication skills

English proficiency

Education

High school diploma or equivalent

Job description

Maimonides Medical Center is seeking a temporary receptionist to greet visitors, answer calls, schedule appointments, and manage patient records with accuracy and professionalism.

The role requires a high school diploma or equivalent, plus 6 months to 1 year of relevant experience and solid communication skills in English. Prior hospital experience and data entry abilities are preferred.