Hospital Front Desk: Patient Care & Coordination

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt University Medical Center in Nashville, Tennessee, is seeking a clerical/receptionist on a Patient Care Unit to support patient care and smooth unit operations. You will handle phones, documentation, patient flow and scheduling while providing courteous service to patients, families and staff.

The role emphasizes reliability, teamwork and effective communication within a nationally recognized medical center, with a three-shift roster and rotating schedules.

Qualifications

• One year of previous experience in a hospital setting.
• Flexibility and reliability in a fast-paced environment.
• Strong communication and teamwork skills.

Responsibilities

• Processes orders according to guidelines and follows downtime procedures.
• Enters and updates information in computer systems accurately.
• Maintains unit logs and schedules follow-up appointments and discharge tasks.
• Responds to patient call system and provides clear information to families and staff.
• Uses telephone, paging, fax, and other systems to facilitate communication and flow.
• Orders and maintains supplies in a cost-effective manner.
• Additional duties may be assigned.

Skills

Hospital experience

Flexible availability

Professionalism

Excellent communication

Teamwork skills

High emotional intelligence

Education

High School Diploma or GED

Job description

Vanderbilt University Medical Center in Nashville, Tennessee, is seeking a clerical/receptionist on a Patient Care Unit to support patient care and smooth unit operations. You will handle phones, documentation, patient flow and scheduling while providing courteous service to patients, families and staff.

The role emphasizes reliability, teamwork and effective communication within a nationally recognized medical center, with a three-shift roster and rotating schedules.