Hospital Front Desk & Parking Concierge

LAZ Parking; City of White Plains (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

LAZ Parking is seeking a Customer Service Ambassador in White Plains, NY. The role focuses on creating a welcoming environment for customers through excellent service, answering calls and resolving inquiries, and assisting at the Customer Service Center.

Applicants should have strong customer service experience, proficiency with computer systems, and effective communication skills. A high school diploma or GED is required, with preference for a college degree. Join our team and help us enhance our customer relations!

Qualifications

• Strong understanding of computer systems.
• Bilingual abilities are preferred but not required.
• Demonstrates a sense of urgency and timeliness.

Responsibilities

• Greet customers in a friendly manner and assist with inquiries.
• Develop proficiency in using customer support systems.
• Support customers in paying or disputing citations.

Skills

Strong customer service experience

Excellent phone and interpersonal skills

Ability to communicate professionally

Proficiency in Microsoft Office applications

Typing skills (45 wpm minimum)

Education

High school diploma or GED required

College degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

LAZ Parking is seeking a Customer Service Ambassador in White Plains, NY. The role focuses on creating a welcoming environment for customers through excellent service, answering calls and resolving inquiries, and assisting at the Customer Service Center.

Applicants should have strong customer service experience, proficiency with computer systems, and effective communication skills. A high school diploma or GED is required, with preference for a college degree. Join our team and help us enhance our customer relations!