Hospital Food Service Team Lead

Advocate Health; Wauwatosa (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Advocate Health in Wisconsin seeks a Food Service role to support hospital dining operations. You will train staff, oversee meal preparation, and ensure high-quality service to patients and visitors.

Role requires at least a high school diploma, 3 years in hospital/large-scale food service, and ServSafe certification within 1 year. Responsibilities include staff supervision, customer service, and food safety compliance.

Qualifications

• Strong knowledge in food service from hospital/related environment.
• Excellent customer service and communication skills.
• Ability to read and understand written and oral communications.
• Self-directed, able to work independently and make decisions with minimal supervision.

Responsibilities

• Acts as a training resource for employees and students, directing work and monitoring progress.
• Assists with interviewing, staff development, and interpretation of policies and procedures.
• Monitors department operations, adjusts schedules, and ensures timely completion of tasks.
• Provides direction to food service staff and maintains a quality operation for internal/external customers.
• Resolves customer complaints and handles workflow, staffing, and equipment issues during shifts.
• Prepares and serves meals, assists with purchasing, tray-line and special function requests.

Skills

Food service knowledge

Customer service

Communication

Self-directed

Education

High School Diploma

Job description

Advocate Health in Wisconsin seeks a Food Service role to support hospital dining operations. You will train staff, oversee meal preparation, and ensure high-quality service to patients and visitors.

Role requires at least a high school diploma, 3 years in hospital/large-scale food service, and ServSafe certification within 1 year. Responsibilities include staff supervision, customer service, and food safety compliance.