Hospital Financial Counselor — Patient Billing & Insurance

Harris Health; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A public healthcare provider in Houston is seeking a Financial Counselor to manage patient accounts and ensure efficient billing processes. The ideal candidate will have significant customer service experience, strong communication skills, and the ability to work independently in a fast-paced environment. This is a full-time role requiring both analytical abilities and proficiency in various software tools. Weekend availability is preferred.

Qualifications

• Minimum 3 years of progressive customer service experience.
• 2 years of hospital patient accounting experience as a financial counselor or related capacity.
• Ability to work efficiently with little supervision.

Responsibilities

• Perform quality control for Observation, Inpatient, and Outpatient Surgery accounts.
• Verify insurance and determine sources of funding for the patient.
• Assist patients with financial applications and resolve outstanding issues.

Skills

Customer service experience

Communication skills

Analytical skills

Mathematics

PC skills

MS Word

MS Excel

Education

High School Diploma or GED

Associate's degree or 2 years of college

Tools

Computerized patient accounting systems

Medifax

Photocopier

Job description

A public healthcare provider in Houston is seeking a Financial Counselor to manage patient accounts and ensure efficient billing processes. The ideal candidate will have significant customer service experience, strong communication skills, and the ability to work independently in a fast-paced environment. This is a full-time role requiring both analytical abilities and proficiency in various software tools. Weekend availability is preferred.