Hospital Employee Experience & Onboarding Specialist

NYC Health + Hospitals; New York (NY); On-site; USD 65,000 - 110,000; Full time

Job summary

NYC Health + Hospitals is seeking a Human Resources professional to design and manage employee onboarding and engagement initiatives at Metropolitan Hospital. The role collaborates with managers and senior leaders to align HR programs with hospitality-centered patient care and staff experience.

Responsibilities include developing supervisor toolkits, conducting regular onboarding check-ins, analyzing workforce data, and driving retention strategies while ensuring a positive and inclusive work

Qualifications

• Bachelor’s degree or higher in a related field such as HR, business, public relations, healthcare administration, psychology, or communications.
• Associate degree with 60 credits toward a bachelor’s and 2 years related HR/employee relations experience may be considered.

Responsibilities

• Design and deliver onboarding programs aligned with hospital culture and hospitality goals.
• Develop program toolkits for employees and supervisors (new hire guides, orientation checklists).
• Conduct 30/60/90-day onboarding check-ins and measure engagement.
• Collaborate with hiring managers and leaders to align employee relations with care operations.
• Monitor turnover, vacancies, and engagement; propose data-driven improvements.

Skills

Bilingual English/Spanish

Program Development

Employee Relations

Engagement

Data-Driven Decisions

Communication & Collaboration

Hospitality Focus

Education

Bachelor’s Degree in HR/Business/Public Relations/Healthcare Administration/Psychology/Communications

Associate’s Degree or 60 credits toward Bachelor's + 2 related years experience

Tools

Outlook

PeopleSoft

Oracle

Microsoft Office

Job description

NYC Health + Hospitals is seeking a Human Resources professional to design and manage employee onboarding and engagement initiatives at Metropolitan Hospital. The role collaborates with managers and senior leaders to align HR programs with hospitality-centered patient care and staff experience.

Responsibilities include developing supervisor toolkits, conducting regular onboarding check-ins, analyzing workforce data, and driving retention strategies while ensuring a positive and inclusive work