Hospital Communications Specialist (Emergency Calls)

Texoma Medical Center; Denison (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Texoma Medical Center in Denison, Texas, seeks a Telephone Operator to support emergency response and hospital communications. The role handles emergency calls and directs callers to appropriate lines with professional, calm communication.

The position requires at least 1 year of PBX or customer service experience, preferably in a hospital, with fluent English and strong reading/numerical skills to perform effectively in high-pressure situations.

Qualifications

• Requires at least 1 year of PBX or customer service experience with extensive phone work.
• Fluent in English and able to communicate clearly.
• Reading and numerical competency.
• Ability to stay calm and professional in emergency situations.

Responsibilities

• Handle emergency calls and codes for hospital operations.
• Direct callers to appropriate lines with courteous, clear communication.

Skills

Phone etiquette

Customer service

Emergency response calmness

English fluency

Job description

Texoma Medical Center in Denison, Texas, seeks a Telephone Operator to support emergency response and hospital communications. The role handles emergency calls and directs callers to appropriate lines with professional, calm communication.

The position requires at least 1 year of PBX or customer service experience, preferably in a hospital, with fluent English and strong reading/numerical skills to perform effectively in high-pressure situations.