Hospital Emergency Communications Specialist

Texoma Medical Center; Denison (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texoma Medical Center in Denison, TX is seeking a Telephone Operator to manage emergency and routine calls with swift, professional communication. The role emphasizes calm, accurate information relay and courteous service to callers and staff.

The position requires PBX or customer service experience and strong English skills, with priority given to hospital experience. Applicants should demonstrate composure under pressure and proficient computer use.

Qualifications

• Requires at least 1 year of PBX or customer service experience requiring extensive phone work.
• Previous hospital experience strongly preferred.
• Reading and numerical competency.
• Fluent in spoken and written English.

Responsibilities

• The Telephone Operator handles emergency calls and codes.
• Responds to incoming calls in a timely manner, directing callers to appropriate lines.
• Maintains courteous, professional communication with callers and staff.

Skills

Phone handling

Emergency response

Customer service

Keyboard skills

Reading & numeracy

Tools

PBX system

Job description

Texoma Medical Center in Denison, TX is seeking a Telephone Operator to manage emergency and routine calls with swift, professional communication. The role emphasizes calm, accurate information relay and courteous service to callers and staff.

The position requires PBX or customer service experience and strong English skills, with priority given to hospital experience. Applicants should demonstrate composure under pressure and proficient computer use.