Hospital DME & Referrals Specialist

Health-Care-Solutions-At-Home; Valley View (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Lincare is seeking a Hospital Liaison with Sales responsibilities to work at an assigned hospital, providing DME and respiratory products and support for patient discharge. You will interact with case managers and physician referrals to deliver, set up oxygen portability, nebulizers, and other small DME items, while educating referral sources on services.

Responsibilities include developing new referral sources, conducting in-service trainings, handling complaints, and ensuring clean paperwork

Qualifications

• Excellent communication with patients, physicians, and hospital staff.
• Knowledge of Medicare coverage guidelines and documentation requirements.
• Ability to present information to groups of customers or employees.
• Basic math skills including rates, ratios and decimals for billing.
• Ability to follow instructions and solve problems with multiple variables.

Responsibilities

• Identify and develop new referral sources.
• Prepare for and participate in trade shows, exhibits, and campaigns.
• Educate referral sources on equipment and services offered.
• Resolve complaints from referral sources with management.
• Provide pricing, product information, and Medicare procedures to referrals.
• Ensure paperwork is ready for billing and follow up with physicians for prescriptions.
• Contact case managers daily at the facility to coordinate equipment needs.
• Coordinate home setup of equipment with service reps for discharges.
• Explain coverage criteria to case managers and patients as applicable.
• Complete setup paperwork daily for delivered equipment.
• Assist with obtaining CMNs and chart notes for billing.

Skills

Communication

Public speaking

Medicare knowledge

Mathematics

Problem solving

Team coordination

Job description

Lincare is seeking a Hospital Liaison with Sales responsibilities to work at an assigned hospital, providing DME and respiratory products and support for patient discharge. You will interact with case managers and physician referrals to deliver, set up oxygen portability, nebulizers, and other small DME items, while educating referral sources on services.

Responsibilities include developing new referral sources, conducting in-service trainings, handling complaints, and ensuring clean paperwork