Hospital DME & Respiratory Liaison (Sales)

Lincare Holdings Inc.; Ohio; Hybrid; USD 42,000 - 65,000; Full time

Job summary

Lincare Holdings Inc. is seeking a Hospital Liaison with Sales responsibilities to work at an assigned hospital, providing DME and respiratory products and services and supporting the facility during patient discharge.

The role involves educating referral sources, case managers, and physicians about products; identifying referral sources; coordinating equipment setup and home delivery; and ensuring proper paperwork and billing documentation.

Qualifications

• Excellent communication with patients, physicians, and hospital staff.
• Knowledge of Medicare coverage guidelines and documentation requirements.
• Ability to present information clearly to groups.

Responsibilities

• Identify and develop new referral sources
• Prepare for and participate in trade shows, exhibits, and advertising campaigns
• Conduct in-service for referral sources and case managers, educating them in the use and application of equipment and services
• Initiate resolution for complaints from referral sources with the appropriate management
• Understand and provide information on Medicare procedures, pricing information, and product information to referral sources
• Assist the center in the ensurance of clean paperwork before packages are sent to accounting for billing and collections activities by conducting follow-up visits to the physicians to obtain prescriptions for services
• Make rounds to contact all case managers each day at the assigned facility, reminding case managers of availability to provide patient disarrange equipment needs
• Communicate with center throughout the day on oxygen discharges so that center can schedule Service Rep to complete home setup of equipment
• Understand and communicate coverage criteria to case managers and patients as applicable
• Complete setup paperwork daily for all equipment delivered
• Assist with getting CMNs and chart notes as requested by center daily required for billing

Skills

Communication

Public speaking

Medicare knowledge

Paperwork

Job description

Lincare Holdings Inc. is seeking a Hospital Liaison with Sales responsibilities to work at an assigned hospital, providing DME and respiratory products and services and supporting the facility during patient discharge.

The role involves educating referral sources, case managers, and physicians about products; identifying referral sources; coordinating equipment setup and home delivery; and ensuring proper paperwork and billing documentation.