Hospital DME & Referral Liaison

Lincare Holdings; Jacksonville (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

Lincare Holdings Hospital Liaison with Sales responsibilities will operate at an assigned hospital to provide DME and respiratory products and services, and support the facility during patient discharge. The Liaison will interact with case managers and physician referrals to deliver and set up oxygen portability, nebulizers, and small DME items for discharge.

They will educate referral sources on the company’s products and services, identify new referral sources, and manage paperwork for billing

Qualifications

• College degree preferred.
• Computer skills required.
• Previous health care experience preferred.

Responsibilities

• Identify and develop new referral sources.
• Prepare for and participate in trade shows, exhibits, and advertising campaigns.
• Conduct in-service for referral sources and case managers, educating them in the use and application of equipment and services.
• Initiate resolution for complaints from referral sources with the appropriate management.
• Understand and provide information on Medicare and insurance procedures, pricing information, and product information to referral sources.
• Assist the center in the ensurance of clean paperwork before packages are sent to accounting for billing and collections activities by conducting follow-up visits to the physicians to obtain prescriptions for services.
• Make rounds to contact all case managers each day at the assigned facility, reminding case managers of availability to provide patient disarrange equipment needs.
• Communicate with center throughout the day on oxygen discharges so that center can schedule Service Rep to complete home setup of equipment.
• Understand and communicate coverage criteria to case managers and patients as applicable.
• Complete setup paperwork daily for all equipment delivered.
• Assist with getting CMNs and chart notes as requested by center daily required for billing.

Skills

Excellent communication

Public speaking

Medicare knowledge

Education

College degree preferred

Computer skills

Job description

Lincare Holdings Hospital Liaison with Sales responsibilities will operate at an assigned hospital to provide DME and respiratory products and services, and support the facility during patient discharge. The Liaison will interact with case managers and physician referrals to deliver and set up oxygen portability, nebulizers, and small DME items for discharge.

They will educate referral sources on the company’s products and services, identify new referral sources, and manage paperwork for billing