Hospital DME Liaison & Discharge Coordinator

Dasco HME LLC; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

DASCO seeks a Hospital Liaison to serve hospital clients as an expert resource and partner in discharge planning for patients needing DME. You will deliver equipment in-hospital and coordinate home deliveries.

Responsibilities include attending discharge meetings, assessing patient equipment needs, training patients and families, and ensuring HIPAA/compliance in branch operations. This full-time role involves occasional travel between hospital and office and supports multiple branch functions.

Qualifications

• High School diploma or GED required.
• Associate’s degree in a related field preferred.
• Six months’ experience in healthcare/medical/insurance/DME customer service required.

Responsibilities

• Attend daily discharge planning meetings and relay patient needs to DASCO staff for benefits verification and inventory confirmation.
• Meet with patient/family/caregiver to review discharge, equipment needs and additional requirements.
• Deliver equipment to patient rooms, educate on use, care and maintenance, and complete required paperwork.

Skills

Communication Proficiency

Empathy

Customer service

Stress Management

Compliance

Education

High School diploma or GED

Associate’s degree in related field

Job description

DASCO seeks a Hospital Liaison to serve hospital clients as an expert resource and partner in discharge planning for patients needing DME. You will deliver equipment in-hospital and coordinate home deliveries.

Responsibilities include attending discharge meetings, assessing patient equipment needs, training patients and families, and ensuring HIPAA/compliance in branch operations. This full-time role involves occasional travel between hospital and office and supports multiple branch functions.