Hospital Discharge & Care Coordination Navigator

Copa Health Inc.; Glendale (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Personalized Health Coverage

Dental and Vision Coverage

PTO 3 weeks + wellness day

10 paid holidays

Wellness Program

Tuition Reimbursement

401(k) with company match

Employee Assistance Program

Life Insurance

Disability Coverage

Pet Insurance

Job summary

Copa Health Inc. seeks a dedicated professional to coordinate hospital readmission and discharge planning as part of our behavioral health and integrated care services in Arizona.

Under Medical Management oversight, you will collaborate with inpatient and outpatient teams to design person-centered post-discharge plans, coordinate post-discharge services, and ensure timely follow-up while supporting overall member health and satisfaction.

Qualifications

• High School Diploma / GED or Associates with 8 years direct care experience.
• Bachelor’s degree in behavioral health or related field preferred with 3 years direct care experience.
• Experience in discharge planning and readmission prevention.

Responsibilities

• Implements the Copa Hospital Readmission and Discharge Coordination protocol under supervision.
• Collaborates with inpatient and outpatient teams to develop post-discharge care plans.
• Facilitates communication with care teams and families to support discharge plans.
• Completes discharge planning documents and referrals accurately and timely.

Skills

Discharge planning

Care coordination

Readmission prevention

Team communication

Education

Bachelor’s degree in behavioral health or related field

HS Diploma / GED or Associates with 8 years direct care

Job description

Copa Health Inc. seeks a dedicated professional to coordinate hospital readmission and discharge planning as part of our behavioral health and integrated care services in Arizona.

Under Medical Management oversight, you will collaborate with inpatient and outpatient teams to design person-centered post-discharge plans, coordinate post-discharge services, and ensure timely follow-up while supporting overall member health and satisfaction.