Hospital Communications & Paging Specialist

Geisinger; Danville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Geisinger in Danville, PA seeks a courteous telephone operator to manage incoming calls, screen and direct inquiries, and respond to emergencies, alarms and traumas.

You will place outgoing calls, operate the paging system to locate physicians and hospital staff, and provide directions to patient rooms and hospital areas.

High school diploma (or GED) and at least one year of related experience are required.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Serves as the primary point of access to the health system for all inbound calls.
• Screens callers to determine the appropriate person or department to be contacted.
• Places outgoing calls, as prescribed.
• Operates paging system to locate physicians and other hospital personnel.
• Prepares morning wake-up list and provides a telephone awakening service for physicians.
• Provides information, including patient room numbers and directions to hospital areas.
• Maintains location log of various personnel, physicians, technicians, etc.
• Maintains the accuracy of information housed in the internal on-line directory.

Education

High School Diploma or GED

Job description

Geisinger in Danville, PA seeks a courteous telephone operator to manage incoming calls, screen and direct inquiries, and respond to emergencies, alarms and traumas.

You will place outgoing calls, operate the paging system to locate physicians and hospital staff, and provide directions to patient rooms and hospital areas.

High school diploma (or GED) and at least one year of related experience are required.