Hospital Communications Operator: Switchboard & Alerts

Atlantic Health System; Morristown, Northern (NJ, KY); Hybride; USD 32 000 - 42 000; Plein temps

Résumé du poste

Atlantic Health System in Morristown, NJ is seeking a dedicated central switchboard operator to manage incoming calls and route them efficiently. You will also maintain the call directory, handle toll charge records, and may assist with mail and message distribution as needed.

Responsibilities include relaying information per policy, troubleshooting system issues, using reference materials, and coordinating paging to hospital personnel and code teams, including disaster drill communications.

Qualifications

• Receives and relays internal and external calls and provides general information according to policies and procedures.
• Maintains the organization’s call directory and updates toll charge records.
• May perform clerical tasks such as mail or message distribution and processing.

Responsabilités

• Receives and relays internal and external calls and provides general information according to policies and procedures.
• Troubleshoots system issues when needed.
• Utilizes desk directories, on-call lists, reference guides, and other reference materials.
• Operates beeper and paging system to contact hospital personnel and code team.
• Communicates codes, alerts, drills, and other announcements according to established policies and procedures, including disaster management plans.
• Performs other related duties as assigned.

Description du poste

Atlantic Health System in Morristown, NJ is seeking a dedicated central switchboard operator to manage incoming calls and route them efficiently. You will also maintain the call directory, handle toll charge records, and may assist with mail and message distribution as needed.

Responsibilities include relaying information per policy, troubleshooting system issues, using reference materials, and coordinating paging to hospital personnel and code teams, including disaster drill communications.