Hospital Communications Dispatcher (Emergency Hotline)

Hugh Chatham Health; Oshkosh (WI); On-site; USD 26,000 - 39,000; Part time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits (medical,

Flexible Spending Accounts

Family benefits (adoption assistance,

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health is seeking a part-time Communications Assistant in Oshkosh/Fond du Lac, WI. The role focuses on handling multi-function workstations, paging, and emergency hotlines to support hospital operations and patient care.

The position requires excellent verbal communication, weekend/holiday flexibility, and the ability to manage high-stress calls. Training is provided; high school diploma required. This is a part-time shift-based role in a hospital setting.

Qualifications

• Excellent verbal communication skills essential.
• Flexibility to work weekends and holidays and, occasionally, a variety of shifts.
• Must sit approximately 90 percent of the workday.

Responsibilities

• Responds to and operates multi-function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations.
• Provides an expeditious communication link between in-house and on-call personnel, patients, and caregivers in routine, urgent, and emergent medical and non-medical conditions, through the use of information binders, on-call schedules, personnel lists, hospital safety procedures, and relevant department policies and procedures.
• Provides and arranges for the repair of pocket pagers, patient room telephones, and "special needs" patient telephones.
• Maintains current knowledge of department and Medical Center policies and procedures, computer and hard copy files of all physician key personnel and on-call personnel, and information through continuous review of bulletin board postings, department handouts and memos, and attendance at staff and other relevant meetings.

Education

High School Graduate

Job description

Advocate Health is seeking a part-time Communications Assistant in Oshkosh/Fond du Lac, WI. The role focuses on handling multi-function workstations, paging, and emergency hotlines to support hospital operations and patient care.

The position requires excellent verbal communication, weekend/holiday flexibility, and the ability to manage high-stress calls. Training is provided; high school diploma required. This is a part-time shift-based role in a hospital setting.