Hospital Communications & Dispatch Operator

Memorial Healthcare System; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Healthcare System in Miramar, FL, is hiring for a switchboard operator to answer and route inbound calls and to communicate codes, alerts and other announcements according to hospital policy. You will use desk directories and reference guides to provide information and escalate as needed.

Requires a High School Diploma and about 1 year of customer service experience. The role works in the evenings, involves handling paging beeps, and operates under demanding conditions ensuring patient

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience or related field.

Responsibilities

• Receives and relays internal and external calls and provides information per policy.
• Operates beeper and paging system to contact hospital personnel and code team.

Skills

Call Center

Customer Service

Communication Systems

Code Alert Response

Accountability

Standards of Behavior

Education

High School Diploma

Job description

Memorial Healthcare System in Miramar, FL, is hiring for a switchboard operator to answer and route inbound calls and to communicate codes, alerts and other announcements according to hospital policy. You will use desk directories and reference guides to provide information and escalate as needed.

Requires a High School Diploma and about 1 year of customer service experience. The role works in the evenings, involves handling paging beeps, and operates under demanding conditions ensuring patient