Hospital Communications & Dispatch Operator

Memorial Healthcare System; Florida; In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Memorial Healthcare System in Pembroke Pines, FL seeks a dedicated switchboard operator to answer and route calls, communicate codes, alerts and announcements, and support patient and staff communication.

The role requires a high school diploma and at least 1 year of customer service, with the ability to work under pressure, handle beeper paging, use reference guides, and maintain accuracy in a fast-paced hospital environment.

Competenze

• High School Diploma or equivalent (Required)
• 1 year customer service experience or related field
• Ability to work in a stressful environment and take appropriate action

Mansioni

• Communicates codes, alerts, drills and other announcements according to established policies and procedures, including disaster management plans.
• Operates beeper and paging system to contact hospital personnel and code team.
• Receives and relays internal and external calls and provides general information according to policy and procedure.
• Troubleshoots system issues when needed.
• Utilizes desk directories, on-call lists, reference guides and other associated reference materials.

Conoscenze

Accountability

Code Alerts

Call Center

Communication Systems

Customer Service

Patient Care

Responding to Change

Standards of Behavior

Formazione

High School Diploma

Descrizione del lavoro

Memorial Healthcare System in Pembroke Pines, FL seeks a dedicated switchboard operator to answer and route calls, communicate codes, alerts and announcements, and support patient and staff communication.

The role requires a high school diploma and at least 1 year of customer service, with the ability to work under pressure, handle beeper paging, use reference guides, and maintain accuracy in a fast-paced hospital environment.