Hospital Communications & Code Dispatch Operator

memorialhealthcare; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Memorial Healthcare System in Miramar, Florida, is seeking a dedicated switchboard operator to answer and route calls, relay codes and alerts, and support hospital communications.

The role requires a High School Diploma, 1 year of customer service, and the ability to work evenings in a fast‑paced environment while maintaining composure and accuracy under pressure.

You will use desk directories and reference materials, operate paging systems, and ensure clear information flow according to policy.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year customer service experience.
• Ability to follow policies and procedures.
• Strong communication and multitasking skills.

Responsibilities

• Answer and route calls via the main switchboard.
• Relay information and handle codes and alerts.
• Utilize desk directories, on-call lists, and reference guides.
• Troubleshoot system issues as needed.
• Operate beeper and paging system for hospital communications.
• Convey codes and announcements according to policy.

Skills

Customer service

Call center

Communication systems

Disaster communication

Policy adherence

Education

High School Diploma

Job description

Memorial Healthcare System in Miramar, Florida, is seeking a dedicated switchboard operator to answer and route calls, relay codes and alerts, and support hospital communications.

The role requires a High School Diploma, 1 year of customer service, and the ability to work evenings in a fast‑paced environment while maintaining composure and accuracy under pressure.

You will use desk directories and reference materials, operate paging systems, and ensure clear information flow according to policy.