Hospital Clinic Representative

Baycare; Tampa (FL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Paid Time Off

Tuition Reimbursement

Performance Bonus

Training & Mentorship

Community Discounts

Great team to work with

Job summary

BayCare is seeking a Hospital Clinic Representative in the Tampa area to support clinic operations and ensure an outstanding patient experience. You will provide exceptional customer service, handle administrative tasks, and assist with billing inquiries to support a smooth patient flow.

The role focuses on front-d desk responsibilities, appointment coordination, and collaboration with physicians and care teams to maintain accurate patient records and efficient clinic operations.

Qualifications

• High School Diploma or GED is required.
• Six (6) months of Healthcare experience OR six (6) months of Customer Service experience required.

Responsibilities

• Greet and sign in patients upon arrival.
• Obtain and update patient information.
• Schedule appointments and assist with patient inquiries.
• Coordinate procedures, lab services, and referrals with physicians.
• Collect and post patient payments.
• Assist patients with billing questions.
• Review encounter forms for completeness before checkout.
• Manage clerical duties including mail and medical records.
• Maintain accurate patient information and documentation.

Skills

Customer service

Clerical duties

Scheduling

Patient greeting

Education

High School Diploma or GED

Job description

Tampa:St Josephs | Physician Practice - Med Office | Full Time

Description

Join BayCare as a Hospital Clinic Representative

About BayCare

Where Expertise Meets Compassionate Care!

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading healthcare system, providing compassionate, high-quality care across a comprehensive network of hospitals, outpatient facilities, and physician practices throughout the Tampa Bay region.

Role Overview

As a Hospital Clinic Representative, you will support the clinic healthcare team by providing exceptional customer service and administrative support while helping ensure an outstanding patient experience.

Key responsibilities include:

• Greeting and signing in patients upon arrival
• Obtaining and updating patient information
• Scheduling appointments and assisting with patient inquiries
• Coordinating procedures, laboratory services, and referrals with consulting physicians
• Collecting and posting patient payments
• Assisting patients with billing questions
• Reviewing encounter forms for completeness prior to patient checkout
• Managing clerical duties, including sorting mail and copying medical records
• Maintaining accurate patient information and documentation
• Performing other duties as assigned

Qualifications

Education

Required:

• High School Diploma or equivalent (GED)

Experience

Required:

• Six (6) months of Healthcare experience OR
• Six (6) months of Customer Service experience

What We Offer

Unlock Your Career Potential: Join Our Team and Enjoy Our Outstanding Benefits!

• Medical Benefits (Health, Dental, Vision)
• 401(k) Match and Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Yearly Performance Appraisal and Team Award Bonus
• Extensive Training and Mentorship Along with Amazing Career Growth Opportunities
• Community Discounts and More
• And the chance to be part of an amazing team and a great place to work!

Take the Next Step

Unlock your career potential and join a high-performing team dedicated to supporting exceptional patient care across BayCare.

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.