Hospital-Based Patient Financial Counselor

Universal Health Services; Grand Rapids (MI); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Prescription drug plans

401(k) with company match

Paid time off

Life insurance

Short-Term Disability

Long-Term Disability

Student loan reimbursement

Tuition reimbursement

Loan forgiveness

Pet insurance

Descripción de la vacante

Forest View Hospital in Grand Rapids, MI seeks a Financial Counselor to verify insurance benefits, explain coverage and collect remaining patient balances. This on-site role supports admissions, reviews benefits, and assists self-pay patients with Medicaid enrollment.

Responsibilities include accurate data entry in patient records, identifying uncompensated cases, determining copays and limits, and following safety policies. Excellent benefits are offered.

Formación

• HS/GED required; Bachelor’s Degree strongly preferred.
• 1–3 years of related experience, e.g., medical billing or medical collections.
• Ability to communicate with patients, family members, co-workers, and supervisors.
• Ability to maintain confidentiality of sensitive information.
• Strong knowledge of financial counseling, payment planning, and collection techniques.

Responsabilidades

• Review insurance eligibility, benefits and authorization with patients and collect any remaining balance.
• This position is onsite at the hospital.
• Review admissions within 24 hours to authenticate insurance verification and benefits.
• Accurately code and enter verification of all insurance benefits, approvals and payments in the MS4 record.
• Identify all potential uncompensated cases and notify the Business Office Manager.
• Determine patient co-pays, deductibles and plan limitations and conduct financial interviews for payment arrangements.
• Assist self-pay patients with Medicaid enrollment or determine other insurance eligibility.
• Report safety concerns and follow hospital safety policies.

Conocimientos

Financial counseling

Payment planning

Debt collection

Educación

HS/GED

Bachelor’s degree

Descripción del empleo

Forest View Hospital in Grand Rapids, MI seeks a Financial Counselor to verify insurance benefits, explain coverage and collect remaining patient balances. This on-site role supports admissions, reviews benefits, and assists self-pay patients with Medicaid enrollment.

Responsibilities include accurate data entry in patient records, identifying uncompensated cases, determining copays and limits, and following safety policies. Excellent benefits are offered.