Financial Counselor: Insurance & Patient Billing Specialist

Horizon Health Corporation; Grand Rapids (MI); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Excellent Medical, Dental, Vision and

401(K) with company match

Paid Time Off

Life Insurance

Short-Term Disability

Long-Term Disability

Student Loan Reimbursement Program

Tuition Reimbursement

Loan Forgiveness Program

Pet Insurance

Zusammenfassung

Forest View Hospital in Grand Rapids, MI is seeking a Financial Counselor to review insurance eligibility, explain coverage and collect any remaining patient balance. Responsibilities include 24-hour admissions verification, entering insurance benefits in MS4, identifying uncovered accounts, arranging payment plans and assisting with Medicaid enrollment.

Requirements include a Bachelor’s degree and 1–3 years of related experience; strong communication, confidentiality and knowledge of collection

Qualifikationen

• Bachelor’s Degree and 1–3 years of related experience.
• Ability to communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.
• Strong knowledge of financial counseling, payment planning and collection techniques.

Aufgaben

• Reviews admissions within 24 hours to authenticate the accuracy of all insurance verification and benefits, demographics and intake scans.
• Accurately codes and enters verification of all insurance benefits, approvals, and payments in the MS4 patient record.
• Identifies all potential uncompensated cases and notifies the Business Office Manager in a timely manner.
• Determines patient co-pays, deductibles and plan limitations, and conducts a financial interview to arrange for payment.
• Assists self-pay patients with enrollment in Medicaid services, or determines other insurance benefit eligibility and enrollment.
• Reports safety concerns upon discovery to a supervisor or committee member.
• Meets annual competency requirements as assigned per department standards.

Kenntnisse

Communication

Confidentiality

Financial counseling

Payment planning

Customer service

Ausbildung

Bachelor’s Degree

Tools

MS4 system

Jobbeschreibung

Forest View Hospital in Grand Rapids, MI is seeking a Financial Counselor to review insurance eligibility, explain coverage and collect any remaining patient balance. Responsibilities include 24-hour admissions verification, entering insurance benefits in MS4, identifying uncovered accounts, arranging payment plans and assisting with Medicaid enrollment.

Requirements include a Bachelor’s degree and 1–3 years of related experience; strong communication, confidentiality and knowledge of collection