Hospital Admissions Representative

Kansas-City-Orthopaedic-Institute-1; Leawood (KS); On-site; USD 20,664 - 30,307; Full time

Job summary

Kansas City Orthopaedic Institute is seeking a full-time Hospital Admissions Representative for the Surgery & Pain areas. You will greet, register, and pre-register patients, verify insurance, and collect copays in a detailed, patient-focused role.

The position requires strong communication, organization, and teamwork to manage admissions paperwork and schedule appointments in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Prefer healthcare setting experience.
• 1 year of medical field experience preferred.

Responsibilities

• Open and close admissions area to start and end daily operations.
• Greet and register patients with professionalism.
• Conduct pre-registration to streamline admissions.
• Schedule appointments accurately and efficiently.
• Verify insurance coverage and minimize billing discrepancies.
• Collect and post copays and deductibles per policy.
• Admit patients with complete documentation.
• Maintain accurate visit and authorization records.
• Prepare admissions paperwork for hospital entry.
• Ensure smooth operation in a fast-paced environment.

Skills

Interpersonal skills

Patient registration

Communication skills

Detail-oriented

Education

High School Diploma or GED

Tools

Computer skills

Job description

We’re seeking a full-time Hospital Admissions Representative for our Surgery & Pain areas to work Mondays-Fridays from 5am-2pm. This role is essential in ensuring the smooth and efficient operation of patient admissions, providing exemplary customer service, and supporting the administrative functions within Kansas City Orthopaedic Institute (KCOI).Key Responsibilities:Perform opening and closing duties to ensure the admissions area is ready for daily operations.Greet and register patients with professionalism and courtesy.Conduct pre-registration processes to streamline patient admissions.Schedule appointments accurately and efficiently.Verify insurance details to ensure coverage and minimize billing discrepancies.Collect and post copays and deductibles in accordance with billing policies.Track patient visits and authorizations to maintain accurate records.Prepare admissions paperwork to facilitate patient entry into the hospital system.Admit patients, ensuring all necessary documentation is completed and filed correctly.Required Education:High School Diploma or GEDRequired Experience:Minimum of 1 year of customer service experience, preferably in a healthcare settingAt least 1 year of experience in the medical field is preferredProficiency in computer skills with at least 1 year of experience preferredRequired Skills and Abilities:Strong interpersonal and communication skills for effectively greeting and registering patientsAbility to perform pre-registration and schedule appointments efficientlyCompetence in verifying insurance and collecting/posting copays and deductiblesDetail-oriented for tracking visits and authorizations accuratelyProficient in preparing admissions paperwork and admitting patientsAbility to perform opening and closing duties as requiredExcellent organizational skills to manage multiple tasks in a fast-paced environmentAbility to work independently and as part of a teamStrong problem-solving skills to address patient inquiries and issues