Hospital Admissions: Entry-Level Patient Access Specialist

Ensemble Health Partners; Midlothian (VA); On-site; USD 48,712,000 - 52,007,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Certifications paid

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners seeks a Patient Access Specialist to perform admitting duties for hospital patients at the Bon Secours - St Francis Med Ctr - Richmond in Midlothian, VA. You will collect insurance information, verify eligibility, and ensure accurate demographic data while delivering compassionate service.

The role emphasizes accuracy, regulatory compliance, and a customer-focused approach, with opportunities for tuition reimbursement, certifications, and career advancement.

Qualifications

• 1+ year of customer service experience.
• CRCR certification required within 9 months of hire.
• On-site role in Midlothian, VA with on-site responsibilities.

Responsibilities

• Handle patient pre-registration and admissions duties.
• Verify insurance and collect demographic and payment information.
• Process physician orders and use overlay tools to support POS and billing.
• Explain consent forms and patient education documents.
• Provide excellent customer service and meet point-of-service goals.

Skills

Customer service

Education

High School Diploma

Job description

Ensemble Health Partners seeks a Patient Access Specialist to perform admitting duties for hospital patients at the Bon Secours - St Francis Med Ctr - Richmond in Midlothian, VA. You will collect insurance information, verify eligibility, and ensure accurate demographic data while delivering compassionate service.

The role emphasizes accuracy, regulatory compliance, and a customer-focused approach, with opportunities for tuition reimbursement, certifications, and career advancement.