Hospital Access & Care Navigation Lead

Empath Health; Ocala (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness

PTO 5+ weeks

CEU support & tuition reimbursement

Mission-driven team

Job summary

Hospice of Marion County, part of Empath Health, seeks a Hospital Access Navigator to join our Admissions team in a full-time leadership role. You will guide the Access Team and coordinate care navigation across hospital partners, promoting timely, patient-centered access to Full Life Care.

As a leader, you’ll ensure regulatory compliance, coach staff, and drive performance within the Admission–Care Navigation Department to deliver seamless care transitions for patients and families served in

Qualifications

• AS degree required; BA from four-year college or university and MA preferred.
• 2 years hospice experience with at least 2 years of management experience preferred.
• At least five years total experience as an RN preferred.
• Licensure: RN.

Responsibilities

• Provide daily leadership, oversight, and support to the Access Team staff within the Admission–Care Navigation Department.
• Serve as the primary liaison to hospitals, communicating Empath Health’s Mission, Vision, and values to partners and stakeholders.
• Ensure compliance with all state and federal regulations, as well as standards of care established by accrediting agencies.
• Coordinate and evaluate patient access and care navigation processes to promote quality, efficiency, and continuity of care.
• Monitor performance and support staff development through coaching, training, and performance feedback.

Skills

Leadership

Healthcare coordination

Regulatory compliance

Staff coaching

Education

AS degree

Bachelor’s degree

Master’s degree preferred

Tools

RN licensure

Job description

Hospice of Marion County, part of Empath Health, seeks a Hospital Access Navigator to join our Admissions team in a full-time leadership role. You will guide the Access Team and coordinate care navigation across hospital partners, promoting timely, patient-centered access to Full Life Care.

As a leader, you’ll ensure regulatory compliance, coach staff, and drive performance within the Admission–Care Navigation Department to deliver seamless care transitions for patients and families served in