Hospice Volunteer Coordinator

Broad Reach Healthcare; Chatham (MA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Education funding

Flexible schedules

Wellness programs

Employee recognition

Job summary

Broad Reach Hospice in Chatham, MA seeks a Hospice Volunteer Coordinator to recruit, train, schedule, supervise, and support volunteers, ensuring regulatory compliance and accurate records. You will collaborate with clinical teams to match volunteers with patient needs.

Bachelor’s degree or equivalent is required, with preferred experience in program development and clinical supervision. Strong organizational, interpersonal, and communication skills are essential to support patients, families,

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience in program development and clinical supervision preferred.
• Ability to relate to terminally ill patients and their families.
• Understanding and support of hospice philosophy.
• Excellent organizational, interpersonal, telephone, documentation and communication skills.

Responsibilities

• Recruit, interview, and select hospice volunteers.
• Provide orientation, ongoing training, and supervision of volunteers.
• Review appropriateness of volunteer involvement upon referrals.
• Serve as liaison for volunteers with the Hospice Team.
• Complete IDG documentation and care plans accurately and timely.
• Participate in biweekly IDG meetings.
• Coordinate an annual volunteer recognition event.
• Support volunteer retention through groups, calls, and outreach.

Skills

Bachelor’s degree

Program development

Clinical supervision

Interpersonal skills

Organizational skills

Communication skills

Ability to relate to terminally ill

Education

Bachelor’s degree or equivalent

Job description

Broad Reach Healthcare is an EEO Employer - M/F/Protected Veteran Status

Hospice Volunteer Coordinator

Broad Reach Hospice – 1455 Main Street (Route 28), Chatham, MA

Salary Range: $55,000– $62,000 annually (commensurate with experience)

Full Time-30hrs/week

About Broad Reach Hospice

Broad Reach Hospice offers a full range of compassionate and caring hospice services to individuals and families facing a life-limiting illness. Our goal is to ensure quality time and promote a sense of peace for every patient we serve. Whether in a private home, assisted living, or nursing facility across Cape Cod, our experienced professionals provide medical, spiritual, educational, and psychosocial support to optimize quality of life and uphold dignity at every stage.

For four decades, Broad Reach Healthcare has been family owned and locally operated—never corporate. Our long-standing commitment to Cape Cod means every decision we make is guided by what’s best for our patients, families, and community.

Position Overview

Responsible for recruiting, training, scheduling, supervising, and supporting hospice volunteers while ensuring compliance with hospice regulations and maintaining accurate volunteer records. This role also collaborates with clinical teams to match volunteers with patient needs. Oversee ongoing volunteer education, engagement, and retention programs.

Duties & Responsibilities

• Recruit, interview, and select volunteers for hospice programs
• Responsible for orientation and ongoing training and supervision of volunteers consistent with the duties and functions to be performed to satisfy Medicare COP for hospice program.
• Reviews appropriateness of volunteer involvement upon referral from nursing/social work personnel.
• With other members of the Hospice Team, provide supervision and serve as a resource and liaison for volunteers.
• Completes IDG documentation and care plans accurately and timely.
• Active participant in biweekly IDG meeting
• Coordinates an annual volunteer recognition event.
• Responsible for volunteer retention. This may include support groups, telephone calls, flyers, meeting with the volunteers on an individual basis.

Qualifications For The Hospice Volunteer Coordinator

• Bachelor’s degree or equivalent combination of training and experience required.
• Experience in program development, management and clinical supervision are preferred.
• Ability to relate to terminally ill patients and their families.
• Understanding and support of hospice philosophy
• Excellent organizational, interpersonal, telephone, documentation and communication skills.
• Must possess the disposition and personality to work harmoniously with a wide variety of people and all levels of staff and interact professionally as a member of a multidisciplinary team

Comprehensive Benefits

• Broad Reach offers a robust benefits package to support your health, career, and life balance, including:
• Health, dental, and vision insurance
• Disability, life, and retirement plans
• Paid vacation, holidays, and personal time
• Tuition reimbursement, student loan forgiveness and continuing education programs
• Flexible schedules and family-friendly workplace culture
• Employee recognition events and wellness initiatives