Hospice Volunteer Program Lead

Gentiva; Rockingham (NC); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Paid Time Off + 7 Paid Holidays

Wellness Programs

Education Support & Tuition Assistance

Life & Long-Term Disability Insurance

Voluntary Benefits

Job summary

Gentiva seeks a compassionate Volunteer Coordinator to join our hospice care team. You will recruit, train, supervise, and support volunteers delivering essential services to patients and families, acting as advocate to volunteers within the interdisciplinary team.

As a safety-sensitive, part-time role, you will ensure compliance with hospice regulations, maintain records, mentor volunteers, and coordinate placements.

Qualifications

• CPR certification is required.
• Valid driver’s license and reliable transportation required.
• Deep understanding of hospice philosophy and emotional needs of patients and families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and capable of working independently and collaboratively.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate appropriate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in the hospice’s quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

CPR certification

Driver's license

Organizational skills

Verbal and written communication

Public speaking

Microsoft Office

Rapport building

Education

Bachelor’s degree preferred

Tools

None

Job description

Gentiva seeks a compassionate Volunteer Coordinator to join our hospice care team. You will recruit, train, supervise, and support volunteers delivering essential services to patients and families, acting as advocate to volunteers within the interdisciplinary team.

As a safety-sensitive, part-time role, you will ensure compliance with hospice regulations, maintain records, mentor volunteers, and coordinate placements.