Hospice RN Intake & Referral Liaison

Gentiva; Reading (Berks County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement

Recognition Programs

Teammate Assistance Fund

Job summary

Heartland Hospice is seeking a compassionate Hospice Clinical Liaison to streamline intake, coordinate admissions, and strengthen partnerships with hospitals, physicians, and discharge planners. You will educate families about hospice care, assess patient eligibility, and ensure compliant documentation across payer requirements.

The role emphasizes building strong referral networks, visiting hospitals daily, and supporting community awareness of hospice services while collaborating with an

Qualifications

• Licensed nurse with 3–5 years hospice experience required.
• BSN with 5+ years hospice experience preferred.

Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion.
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met.
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs.
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services.

Skills

Hospice care

Patient assessment

Documentation skills

Interdisciplinary teamwork

Communication

Staff supervision

Education

RN license

BSN preferred

Job description

Heartland Hospice is seeking a compassionate Hospice Clinical Liaison to streamline intake, coordinate admissions, and strengthen partnerships with hospitals, physicians, and discharge planners. You will educate families about hospice care, assess patient eligibility, and ensure compliant documentation across payer requirements.

The role emphasizes building strong referral networks, visiting hospitals daily, and supporting community awareness of hospice services while collaborating with an