Hospice RN Clinical Liaison — Intake & Referral Lead

Gentiva; Milwaukee (WI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Paid Time Off + Holidays

Mileage Reimbursement

Job summary

Gentiva seeks an experienced Hospice Clinical Liaison to coordinate intake, educate families, and strengthen relationships with referral sources. You will visit hospitals and facilities daily, assess eligibility, and ensure compliant admissions processes. A licensed RN with hospice experience is required, with BSN preferred.

Candidates should be skilled in communication and team coordination. The role emphasizes compassionate care, professional collaboration, and proactive engagement with

Qualifications

• Licensed nurse with 3–5 years hospice experience required.
• BSN with 5+ years hospice experience preferred.
• Minimum of 3 years hospice experience.
• Prior experience as discharge planner or case manager preferred.

Responsibilities

• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
• Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
• Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

Skills

Hospice knowledge

Patient assessment

Documentation

Communication

Team coordination

Education

RN license (state)

BSN

Job description

Gentiva seeks an experienced Hospice Clinical Liaison to coordinate intake, educate families, and strengthen relationships with referral sources. You will visit hospitals and facilities daily, assess eligibility, and ensure compliant admissions processes. A licensed RN with hospice experience is required, with BSN preferred.

Candidates should be skilled in communication and team coordination. The role emphasizes compassionate care, professional collaboration, and proactive engagement with