Hospice Records & Office Coordinator

Gentiva; Milton (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Gentiva is seeking an Office Coordinator to support daily branch operations for our hospice team, ensuring accurate medical records, patient care coordination, and essential administrative tasks.

You will maintain records, assist admissions, handle HR processes for staff, and serve as a liaison to IT, HR, and Compliance. A high school diploma and 3+ years in healthcare are required; proficiency in Microsoft Office and HomeCare HomeBase EMR is preferred.

Qualifications

• High school diploma required.
• Three years of healthcare experience minimum.
• Strong preference for medical records experience.
• Proficiency in Microsoft Office and EMR systems.
• Ability to manage records, scheduling, and documentation.
• Excellent written and verbal communication.

Responsibilities

• Maintain and close medical records per policy.
• Review records for documentation standards.
• Identify and obtain missing chart information including signatures.
• Manage release of information and distribute copies.
• Collaborate with clinical staff to support admissions.
• Conduct medical record audits as requested.
• Purge closed cases and archive records.
• Support hospice quality improvement programs.
• Oversee HR processes, contracts, and personnel files for staff.
• Assist with new hire orientation and onboarding.
• Serve as liaison to IT, HR, and Compliance.
• Prepare weekly schedules and coordinate with leadership.
• Coordinate interdisciplinary team meetings and care coordination communication.
• Handle phones, supplies, and data entry.
• Process accounts payable and route invoices.
• Complete annual compliance training.

Skills

Microsoft Office Suite

EMR systems

Organizational skills

Communication skills

Adaptability

Interpersonal skills

Education

High school diploma

Tools

HomeCare HomeBase

Job description

Gentiva is seeking an Office Coordinator to support daily branch operations for our hospice team, ensuring accurate medical records, patient care coordination, and essential administrative tasks.

You will maintain records, assist admissions, handle HR processes for staff, and serve as a liaison to IT, HR, and Compliance. A high school diploma and 3+ years in healthcare are required; proficiency in Microsoft Office and HomeCare HomeBase EMR is preferred.