Hospice Patient Care Coordinator

Silverado; Austin (TX); On-site; Full time

Job summary

Join a compassionate team at Silverado Hospice, recognized as a top workplace in aging services. As a Hospice Patient Care Coordinator, you'll play a vital role in delivering dignified end-of-life care while ensuring the smooth operation of clinical responsibilities. This position offers a unique opportunity to grow in a supportive environment that values internal mobility and provides paid training. Enjoy a flexible schedule and exceptional benefits as you make a meaningful impact in the lives of patients and their families. If you are dedicated, ethical, and a quick learner, this role is perfect for you.

Benefits

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid time off

Tuition reimbursement

Referral program

Pet Insurance

Auto and Home Insurance

Discount Programs

Qualifications

• Previous healthcare experience, preferably in hospice.
• Minimum of one year in a clinical healthcare setting required.

Responsibilities

• Maintains clinical responsibility for the team and liaises with the DPCS.
• Schedules clinical associates and investigates problems.

Skills

Compassion

Communication Skills

Ethics

Patience

Problem-Solving

Education

Healthcare Experience

Clinical Healthcare Experience

Job description

Be part of a renowned team at Silverado Hospice, a Fortune Magazine Best Workplace in Aging Services, where exceptional care meets exceptional careers! For 27 years, Silverado associates have wholeheartedly delivered unmatched care and enriched the lives of those we’ve been privileged to serve.

At Silverado, we prioritize not only our patients and families but also our valued associates. As a certified Great Place to Work, we provide competitive compensation and exceptional benefits to our full-time team members.

We are currently seeking a Hospice Patient Care Coordinator in the Austin area who shares our passion for providing dignified, compassionate end-of-life care.

• We're ranked 6th nationwide by Fortune Magazine in their Best Workplaces in Aging Services list, marking our 3rd consecutive year in the top 10!
• Certified as a Great Place to Work for seven consecutive years
• We value internal mobility; Silverado provides growth opportunities for just about any position on our teams
• We offer paid training!
• Experience work-life balance with flexible scheduling and much more!

Qualifications:

• Previous healthcare experience, in an administrative setting, preferably hospice experience, required
• Experience and a strong background in home health, health care, or hospice is preferred
• Minimum of one-year experience in a clinical healthcare setting: Hospital, Clinic, or Home Health Agency

What you'll be doing:

• Maintains clinical responsibility for his/her team and serves as liaison to and conduit between the Director of Patient Care Services (DPCS), clinical associates, patients and their families, and the community
• Maintains Clinical associates' schedules to include all holiday, vacation, weekend and daily schedules
• Investigates problems and notifies the DPCS for corrective action and reviews the hospice documentation including care provider's notes and notifies the DPCS of any discrepancies
• Participates in implementing clinical policies and procedures and carries out the organization's purposes in a manner consistent with the goals, objectives, and established policies of Silverado Hospice
• Reads, interprets and adheres to hospice policies and procedures and demonstrates compliance with local, State and Federal laws and regulations
• Participates in planning and implementing the hospice IDG conferences

Anticipated pay range: $27 USD - $32 USD

We are looking for someone who:

• Has compassion and patience
• Is comfortable working around animals and pets
• A quick learner who is dedicated to professional growth
• Is ethical, honest, dependable, and open-minded
• Is an effective communicator in both verbal and written English

Silverado offers the following benefits to eligible employees:

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

*Silverado is not using outside recruiters to source for this position and will not accept agency or non-Silverado recruiter represented candidates in connection with this job posting. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity.

To maintain our world class standard, all offers of employment with Silverado are contingent upon a satisfactory background check as well as drug screening, a physical and TB testing (if required for the position). Silverado also uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security.

EOE/M/F/D/V

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider
• Industries
• Hospitals and Health Care