Patient Care Coordinator

CVS Health; Tennessee; Remote; Full time

Job summary

An innovative healthcare organization is seeking dedicated individuals to join their Enteral Nutrition Center team as Authorization and Prescription Representatives. In this remote role, you will play a crucial part in processing patient orders and updating electronic medical records, directly impacting patient care. This position offers a supportive environment where your contributions help transform healthcare into a more personal and convenient experience. With a commitment to employee well-being, the company provides a range of benefits including medical, dental, and vision coverage, along with opportunities for professional development and a supportive culture. If you are passionate about making a difference in healthcare, this role is perfect for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Time Off (PTO)

Short-term and Long-term Disability Benefits

CVS Store Discount

Free Development Courses

Well-being Programs

Qualifications

• Dependable individuals with data entry and customer service experience are preferred.
• Experience in healthcare or DME is a plus.

Responsibilities

• Process authorization/prescription requests for the Enteral Nutrition department.
• Ensure accurate documentation before shipping orders.

Skills

Data Entry

Customer Service

Microsoft Office

Education

High School diploma or GED

Job description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
This is a remote role, guarantee of 32-40 hours/week. Coram/CVS Health is looking for dependable, customer service oriented individuals to join our Enteral Nutrition Center team! As an Authorization and Prescription Representative you will support the Enteral Nutrition department by processing authorization/prescription requests and ensuring all documentation is accurate before shipping orders. Directly impact a patient’s life by processing new patient orders and updating electronic medical records, working with the Patient Admissions department to help bring a patient on service with the Company.

Required Qualifications

1. Experience with data entry
2. Experience working in Microsoft Office programs

Preferred Qualifications

1. Experience working in a healthcare environment
2. Home infusions or durable medical equipment (DME) experience

Education
High School diploma or GED

Pay Range
The typical pay range for this role is: $17.00 - $25.65. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits.

We anticipate the application window for this opening will close on: 06/11/2024.

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [e-mail]. If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.