Hospice Partnerships & Care Coordination Lead

Cabrillo Hospice; Lakewood (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Meaningful Impact

Collaborative Environment

Professional Growth

Respect & Support

Job summary

Cabrillo Hospice in LA County/North OC seeks an experienced Hospice Account Executive to strengthen referral relationships and ensure seamless patient transitions into hospice care. The role focuses on account management, education, care coordination, and collaboration with internal clinical teams—not sales quotas, with travel across North OC and LA County.

You will partner with discharge planners, case managers, social workers, and physicians to improve communication, care delivery, and partner

Qualifications

• Experience in hospice, home health, or healthcare account management strongly preferred.
• Solid understanding of hospice philosophy, eligibility criteria, and interdisciplinary care.
• Minimum of two (2) years of experience working with physicians, hospitals, insurance providers, or other healthcare partners.
• Valid driver’s license and reliable transportation.

Responsibilities

• Develop, manage, and maintain strong relationships with assigned referral partners, including hospitals, physicians, skilled nursing facilities, assisted living communities, and other healthcare providers.
• Serve as the primary point of contact for referral sources, ensuring consistent communication and responsiveness.
• Collaborate closely with discharge planners, case managers, social workers, and clinical teams to ensure smooth and timely patient transitions into hospice care.
• Monitor referral processes to ensure patient needs, expectations, and care plans are clearly understood and met.
• Provide ongoing education to referral partners regarding hospice eligibility, services, benefits, and care coordination processes.
• Support referral sources by addressing questions, concerns, and operational challenges related to hospice services.
• Work alongside the interdisciplinary hospice team to align patient care goals, improve referral workflows, and enhance service delivery.
• Participate in team meetings, care coordination discussions, and performance reviews.
• Identify opportunities to improve communication, service delivery, and partner satisfaction.
• Address issues promptly and professionally to maintain trust and long-term partnerships.
• Represent Cabrillo Hospice at community meetings, healthcare events, and professional gatherings as a trusted clinical and operational resource.

Skills

Relationship building

Communication

Presentation skills

Time management

Job description

Cabrillo Hospice in LA County/North OC seeks an experienced Hospice Account Executive to strengthen referral relationships and ensure seamless patient transitions into hospice care. The role focuses on account management, education, care coordination, and collaboration with internal clinical teams—not sales quotas, with travel across North OC and LA County.

You will partner with discharge planners, case managers, social workers, and physicians to improve communication, care delivery, and partner