Hospice Office Administrator: Medical Records & Compliance

Heartland Hospice; Circleville (OH); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401(k) with Company Match

Career Advancement Opportunities

Paid Holidays

Résumé du poste

Heartland Hospice in Circleville, OH is seeking an Office Coordinator to support daily branch operations and ensure compliance with non-clinical policies. You will maintain medical records, coordinate patient care, assist with admissions, and provide essential admin support to the hospice team.

The role requires at least three years in healthcare, proficiency in EMR systems, and strong organizational and communication skills. We offer competitive pay and comprehensive benefits.

Qualifications

• Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred).
• Strong organizational, record keeping, filing, typing, and time management skills.
• Excellent oral and written communication skills.
• Ability to adapt to changing tasks with flexibility and professionalism.
• Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds.
• Demonstrated maturity, cooperation, and tact in the workplace.

Responsabilités

• Maintain and close medical records per policy.
• Review records to ensure compliance with documentation standards.
• Identify and obtain missing chart information, including physician signatures and other required documentation.
• Manage appropriate release of information, including obtaining authorizations and distributing copies.
• Collaborate with clinical staff to support timely admissions.
• Conduct medical record audits as requested.
• Purge closed cases, prepare records for archival, and maintain the master patient index.
• Participate in hospice quality assessment and performance improvement programs.
• Oversee tactical HR processes, contracts, and personnel files for staff and contractors.
• Support branch leader with new hire orientation and onboarding.
• Serve as a resource connecting staff to IT, HR, and Compliance as needed.
• Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval.
• Coordinate interdisciplinary team meetings and manage care coordination communication.
• Provide administrative support including answering phones, ordering supplies, and data entry.
• Process accounts payable and route invoices as needed.
• Complete annual compliance training and attend in-services as required.
• Perform other duties as assigned.

Connaissances

Organizational skills

Record keeping

Typing

Time management

Communication skills

Interpersonal skills

Formation

High school diploma

Outils

HomeCare HomeBase

Description du poste

Heartland Hospice in Circleville, OH is seeking an Office Coordinator to support daily branch operations and ensure compliance with non-clinical policies. You will maintain medical records, coordinate patient care, assist with admissions, and provide essential admin support to the hospice team.

The role requires at least three years in healthcare, proficiency in EMR systems, and strong organizational and communication skills. We offer competitive pay and comprehensive benefits.