Hospice Intake Specialist – Admissions & Scheduling

Addus HomeCare; Crystal Lake (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Great culture

Medical benefits

Dental benefits

Vision benefits

Life/AD&D

401(k) retirement plan

Generous time off

Paid holidays

Tuition reimbursement

Employee referral program

Job summary

JourneyCare Hospice is seeking an Intake Coordinator to join our growing care team in Crystal Lake, IL. This role handles referrals, explains benefits to patients and families, and supports admissions with accurate documentation and timely scheduling.

The position emphasizes strong communication, punctuality, and collaboration with referral sources. Hours are Mon–Fri 9:00am–5:30pm with every 3rd weekend; pay ranges from $20–$28 hourly, based on experience.

Qualifications

• Be eighteen (18) years of age or older.
• At least one year experience in homecare, hospice, and/or healthcare-related field preferred.
• Ability to complete necessary documentation legibly and timely.
• Ability to handle stressful and delicate situations.
• Interpersonal, verbal, and written communication skills necessary to complete job responsibilities.
• Valid driver's license and proof of insurance are required.

Responsibilities

• Receive referrals by phone or in person for designated department
• Provide an explanation of the benefits to patients, families, and community contacts
• Assist with finding alternative services when the patient is not a candidate for hospice
• Oversee scheduling of initial nursing assessment and admission
• Maintain admission packets and ensure that proper forms are available to admissions staff
• Assist community outreach representatives with marketing activities to promote relations with referral sources
• Assist with the completion of admission paperwork as needed
• Adhere to work schedule and maintain good punctuality and attendance record
• Provide telephone and clerical support to other staff members as time allows
• Maintains accurate clinical records, keeping track of goals and progress of clients

Skills

Interpersonal skills

Verbal communication

Written communication

Time management

Job description

JourneyCare Hospice is seeking an Intake Coordinator to join our growing care team in Crystal Lake, IL. This role handles referrals, explains benefits to patients and families, and supports admissions with accurate documentation and timely scheduling.

The position emphasizes strong communication, punctuality, and collaboration with referral sources. Hours are Mon–Fri 9:00am–5:30pm with every 3rd weekend; pay ranges from $20–$28 hourly, based on experience.