Hospice Intake Coordinator - Smooth Admissions

Compassus; Idalou (TX); On-site; USD 33,000 - 52,000; Full time

Job summary

The Intake Coordinator – PAH at CovenantHealth at Home with Compassus, Hospice of Lubbock oversees smooth processing of referrals for home health and hospice programs. You will verify insurance, enter referrals into the EMR, and coordinate with clinical teams to support timely admissions.

The role requires strong communication, accuracy in handling physician orders, and collaboration with patients, families, and external referral sources. Prior home health intake experience is preferred.

Qualifications

• 1 year administrative experience in a home health or hospice environment preferred.
• Strong written and verbal communications.
• Ability to read, analyze, and interpret general business information and regulations.

Responsibilities

• Prioritize daily referrals to ensure timely admissions.
• Enter referrals into the EMR accurately and promptly.
• Verify physician orders and UPIN/licensing as required.
• Evaluate insurance coverage and communicate eligibility to patients.
• Collaborate with clinical teams to coordinate services.
• Assist with onboarding of new personnel to referral processes.

Skills

Administrative experience

Communication

English proficiency

EMR systems

Insurance verification

Tools

EMR systems

Job description

The Intake Coordinator – PAH at CovenantHealth at Home with Compassus, Hospice of Lubbock oversees smooth processing of referrals for home health and hospice programs. You will verify insurance, enter referrals into the EMR, and coordinate with clinical teams to support timely admissions.

The role requires strong communication, accuracy in handling physician orders, and collaboration with patients, families, and external referral sources. Prior home health intake experience is preferred.