Hospice Intake & Admissions Specialist

Heart to Heart Hospice; Sugar Land (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice in Sugar Land, TX seeks an Intake Coordinator to manage daily patient referrals and intake processes, help implement intake policies, and ensure accurate chart initialization in the EMR. The role requires a healthcare background, 3–5 years of experience, admissions and customer service skills, a valid driver’s license, and knowledge of CHAP standards and payer practices.

The position offers full-time benefits and opportunities to collaborate with referral sources to

Qualifications

• Degree in health care or related field preferred.
• 3–5 years of health care experience, preferably in hospice operations.
• Admissions/intake and customer service experience.
• Valid driver’s license and automobile insurance.
• Knowledge of CHAP standards, private payer practices and related regulations.
• Experience with EMR software.

Responsibilities

• Direct all daily patient referral and intake operations including establishing and implementing intake policies.
• Initiate chart into EMR and maintain workflow.
• Maintain census, pending admissions, and care plan meetings on stand up board.
• Ensure compliance with state, federal and CHAP referral/intake requirements.
• Build relationships with referral sources and monitor community perceptions of Heart to Heart Hospice.

Skills

Customer service

EMR software

Regulations knowledge

Driver’s license

Education

Health care degree or related field

Tools

EMR software

Job description

Heart to Heart Hospice in Sugar Land, TX seeks an Intake Coordinator to manage daily patient referrals and intake processes, help implement intake policies, and ensure accurate chart initialization in the EMR. The role requires a healthcare background, 3–5 years of experience, admissions and customer service skills, a valid driver’s license, and knowledge of CHAP standards and payer practices.

The position offers full-time benefits and opportunities to collaborate with referral sources to