Hospice CNA: Compassionate Care Leader

AHPCO; Sierra Vista (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Supportive work environment with a 文化

Competitive wages and benefits

Generous paid time off

Flexible schedules

Job summary

Hospice of the Valley, Arizona’s leading not-for-profit hospice, has served the Phoenix metropolitan area since 1977. The organization emphasizes compassionate care, teamwork, autonomy, and a supportive culture, offering flexible schedules and generous benefits.

This role provides clinical office leadership, ensuring outstanding patient service and staff engagement in a compliant, quality-focused environment.

Qualifications

• Degree in nursing or health related field required.
• Minimum three years healthcare leadership experience required.
• Exceptional verbal and written communication skills; ability to communicate with tact, diplomacy and authority and interpret complex information.
• Strong interpersonal skills and ability to build relationships with staff, physicians, patients and families.
• Strong mentoring and conflict management skills.
• Professional image, enthusiasm and self‑motivation.
• Advanced critical thinking including interpreting information, assessing and acting.
• Ability to review monthly reports, analyze trends and prepare annual budget.
• Ability to manage time, meet deadlines, and maintain accuracy and confidentiality.

Responsibilities

• Promotes quality service delivery.
• Promotes referrals and business development.
• Coordinates plans with Business Development for growth; ensures excellent customer service and collaboration with community partners; supports continuous improvement and regulatory compliance.
• Ensures quality utilization reviews and chart audits.
• Provides inspiring leadership.
• Hires, supports and retains high performing staff.
• Empowers staff and delegates responsibilities.
• Maximizes Hospice of the Valley resources.
• Maintains professional knowledge and skills.
• Adheres to high standards of personal and professional conduct.

Skills

Healthcare leadership

Verbal communication

Written communication

Interpersonal skills

Mentoring

Conflict management

Professional image

Critical thinking

Budget analysis

Time management

Confidential information handling

Education

Degree in nursing or health related field

Job description

Hospice of the Valley, Arizona’s leading not-for-profit hospice, has served the Phoenix metropolitan area since 1977. The organization emphasizes compassionate care, teamwork, autonomy, and a supportive culture, offering flexible schedules and generous benefits.

This role provides clinical office leadership, ensuring outstanding patient service and staff engagement in a compliant, quality-focused environment.