Hospice Clinical Team Lead, Patient Access

Chapters Health System; United States; On-site; USD 85,806 - 127,714; Full time

Job summary

Chapters Health System is looking for a Clinical Team Leader (CTL) of Patient Access to oversee the daily intake process and clinical coordination for hospice care. The CTL will ensure timely and accurate referral processing, manage intake staff, and maintain relationships with referral sources.

The ideal candidate will have a current RN license and a minimum of three years of nursing experience, including at least one year in hospice. Strong leadership and communication skills are essential for this role.

Qualifications

• Minimum three years of nursing experience, with at least one year in hospice.
• Experience with an EMR/EHR system.
• Valid driver’s license with automobile insurance.

Responsibilities

• Oversee intake staff, manage scheduling escalations.
• Collaborate with medical services to address patient needs.
• Mentor staff and address customer concerns.

Skills

Critical decision-making

Communication skills

Problem-solving

Leadership

Education

Current RN license

Active BLS certification

Job description

Chapters Health System is looking for a Clinical Team Leader (CTL) of Patient Access to oversee the daily intake process and clinical coordination for hospice care. The CTL will ensure timely and accurate referral processing, manage intake staff, and maintain relationships with referral sources.

The ideal candidate will have a current RN license and a minimum of three years of nursing experience, including at least one year in hospice. Strong leadership and communication skills are essential for this role.