Hospice Clinical Manager

All Care VNA, Hospice & Private Home Care Services; Lynn (MA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Earned time package

403(b) retirement plan with employer?"

Tuition reimbursement

Comprehensive medical, dental, life, &

Pre-tax FSAs for health care & depend.

Wellness programs

Job summary

All Care VNA, Hospice & Private Home Care Services in Lynn, MA seeks a Hospice Clinical Manager to provide clinical and operational leadership for the hospice care team, ensuring high-quality, patient-centered care across daily operations. The role oversees staff, regulatory compliance, and quality improvement in a collaborative environment.

This full-time position follows a Monday–Friday schedule with four days in the Lynn office and one day remote, offering growth opportunities, tuition

Qualifications

• Active Massachusetts RN license required; BSN preferred.
• Minimum two years hospice or home health experience, with supervisory exposure.
• Strong knowledge of hospice regulations and Medicare Conditions of Participation.
• Excellent verbal and written communication; leadership and problem-solving skills.
• Proficiency with EMR/EHR systems and MS Office.

Responsibilities

• Provide day-to-day leadership of hospice clinical operations and ensure quality patient care.
• Supervise, mentor, and coach clinical staff; conduct evaluations and development.
• Monitor staffing, caseload, and productivity to maintain quality and efficiency.
• Coordinate interdisciplinary care plans and ensure updated plans of care.
• Ensure regulatory compliance and participate in quality improvement initiatives.
• Lead staff education, policy development, and training activities.
• Promote a collaborative culture and strong customer service.

Skills

Hospice/home health experience

Clinical leadership

Regulatory knowledge

Staff coaching

Communication skills

EMR/EHR proficiency

Education

Massachusetts RN license

BSN preferred

Tools

EMR/EHR systems

Microsoft Office (Word, Excel, Outlook)

Job description

Position Overview

The Hospice Clinical Manager provides clinical and operational leadership for the hospice care team, ensuring the delivery of high-quality, compassionate, patient-centered care. This role oversees daily clinical operations, supervises interdisciplinary staff, promotes regulatory compliance, and drives quality improvement initiatives while fostering a collaborative and supportive team environment.

Location: Lynn.

This position follows a Monday–Friday schedule, with four days based in our Lynn office and one day working remotely.

Position Type: Full Time.

Essential Duties & Responsibilities

• Provide day-to-day leadership and oversight of hospice clinical operations to ensure exceptional patient care and efficient workflow.
• Supervise, mentor, and support clinical staff through regular coaching, performance evaluations, and professional development.
• Monitor staffing levels, caseload distribution, and productivity to ensure quality care and operational efficiency.
• Collaborate with the interdisciplinary team to coordinate patient care and ensure individualized plans of care are implemented and updated.
• Monitor patient and family outcomes and address changing clinical needs through ongoing assessment and care coordination.
• Ensure compliance with Medicare Conditions of Participation, state and federal regulations, accreditation standards, and agency policies.
• Participate in recruitment, interviewing, hiring, onboarding, and retention of clinical staff.
• Lead and support quality improvement initiatives, including clinical audits, utilization review, performance improvement activities, and outcome monitoring.
• Assist in developing and implementing clinical policies, procedures, and best practices.
• Coordinate staff education, orientation, competency validation, and ongoing clinical training.
• Promote a positive, collaborative culture that supports employee engagement, accountability, and excellent customer service.

Qualifications

• Active Massachusetts Registered Nurse (RN) license is required, BSN preferred.
• Minimum of two years of hospice or home health experience, including at least one year in a clinical leadership or supervisory role.
• Strong knowledge of hospice regulations, Medicare Conditions of Participation, quality standards, and interdisciplinary care.
• Demonstrated leadership, organizational, problem-solving, and conflict-resolution skills.
• Excellent verbal and written communication skills with the ability to motivate and develop staff.
• Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
• Proficiency in EMR/EHR systems.
• Valid Massachusetts driver’s license, reliable transportation, and proof of automobile insurance required.

We Offer

• Generous earned time package.
• Retirement planning: 403(b) savings plan with employer match.
• Tuition reimbursement.
• Comprehensive insurance coverage including medical, dental, life, and disability effective on date of hire.
• Pre‑tax flexible spending accounts (FSAs) for health care and dependent care expenses.
• Access to personal wellness and financial support programs.

About All Care

Since 1911, All Care has been expanding programs and services to meet the changing needs of the patients we serve. All Care’s dedicated health care professionals and caring staff provide the highest quality, compassionate services to patients and families throughout the North Shore, Eastern MA, Greater Boston & Merrimack Valley communities. All Care specializes in providing a full continuum of in‑home services. From nursing and rehabilitation therapy to palliative and hospice care to private pay services and adult foster care, we offer solutions, resources, and assistance to each patient and family ensuring quality of life at every phase of need. All Care is Medicare certified and licensed by the Commonwealth of Massachusetts.