Hospice Care Transition & Referral Leader

St-Croix-Hospice-; Livonia (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

St. Croix Hospice is seeking a Care Transition Coordinator to help coordinate referrals, educate patients and families, and support marketing initiatives. You will work to meet admissions targets and maintain strong relationships with referral sources and communities.

Responsibilities include coordinating marketing operations, documenting activity in CRM, and assisting in budget planning for volume projections while promoting the hospice’s high-quality services and resources.

Qualifications

• Associate's degree or equivalent in marketing, business, healthcare or related field.
• Able to build relationships with customers and clients.
• Strong communication, negotiation and public relations abilities.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation.

Responsibilities

• Meet admission and call volume targets.
• Coordinate daily marketing operations and implement initiatives.
• Build and monitor perceptions of St. Croix Hospice as a high-quality provider.
• Document sales activity in the CRM per requirements.
• Assist in budgeting and market planning.
• Coordinate and schedule marketing events and vendor fairs.
• Provide education to patients, families, and caregivers about hospice care.

Skills

Communication skills

Negotiation skills

Public relations skills

Autonomy

Organization

Assertiveness

Flexibility

Cooperation

DHS background check

Education

Associate's degree in Marketing

Associate's degree in Business Administration

Associate's degree in Healthcare

Tools

CRM

Job description

St. Croix Hospice is seeking a Care Transition Coordinator to help coordinate referrals, educate patients and families, and support marketing initiatives. You will work to meet admissions targets and maintain strong relationships with referral sources and communities.

Responsibilities include coordinating marketing operations, documenting activity in CRM, and assisting in budget planning for volume projections while promoting the hospice’s high-quality services and resources.