Hospice Care Coordinator: Team & Records Maestro

Compassus; Richmond (VA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Meaningful Work

Career Development

Innovation Meets Compassion

Enhanced Benefits

Recognition and Support

Culture of Belonging

Job summary

Bon Secours Home Care and Hospice by Compassus is seeking a Hospice Team Coordinator to coordinate and oversee hospice care delivery, maintain accurate patient records, and promote communication among team members to ensure high-quality care and support.

The role supports clinical services, with responsibilities across admissions, documentation, and coordination of care, while upholding Compassus values and ethical standards. Strong data skills and team collaboration are essential.

Qualifications

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Excellent written and verbal communication; ability to present information clearly.

Responsibilities

• Accurately enters and manages patient data including referral intake and demographics.
• Ensures admission documentation is complete with CTI and attending physician orders.
• Uploads documents into HCHB and EMR systems for accurate records.
• Uses HCHB to maintain patient records and generates regulatory reports.
• Monitors DME and medical supplies orders and notifies management of trends.
• Facilitates timely processing of physician orders and care plans.
• Verifies and uploads visit records into EMR and HCHB.
• Organizes documents within patient charts for easy retrieval.
• Ensures care level aligns with billable level for accurate billing.
• Coordinates with interdisciplinary team to ensure holistic patient care.
• Acts as central contact for hospice team, patients, and families; manages calls.

Skills

Mathematical Skills

Language Skills

Other Skills and Abilities

Education

High school diploma or GED

Job description

Bon Secours Home Care and Hospice by Compassus is seeking a Hospice Team Coordinator to coordinate and oversee hospice care delivery, maintain accurate patient records, and promote communication among team members to ensure high-quality care and support.

The role supports clinical services, with responsibilities across admissions, documentation, and coordination of care, while upholding Compassus values and ethical standards. Strong data skills and team collaboration are essential.