Hospice Care Coordinator: Scheduling & Care Coordination

UnitedHealth Group; Terrytown (LA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Incentives & recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group, through Heart of Hospice (LHC Group), is seeking a Care Coordinator for Hospice to support post-acute care coordination, scheduling, and IDG workflow. You will help manage patient care tasks, referrals, and visits to ensure high-quality, timely care at home.

The role emphasizes adherence to regulatory requirements and collaboration with RN Case Managers and social workers to optimize patient outcomes and family support. Full-time, on-site with competitive benefits are offered.

Qualifications

• 1+ years of scheduling experience in a health care setting using an online scheduling system
• Demonstrated exceptional organizational, customer service, communication, and decision-making skills
• Working knowledge of state and federal regulations governing hospice IDG requirements and related supervisory visit requirements

Responsibilities

• Helps manage order tracking, IDG preparation, and other tasks associated with patient care management
• Monitors pending referrals daily and assigns RN or APRN for start of care visits
• Monitors productivity and distribution of visits and communicates changes with the clinical leader
• Ensures patient visit schedule supports continuity of care by assigning visits to the patient\'s designated RN Case Manager and Social Worker
• Participates in patient care team meetings to facilitate timely care
• Assists with coordination, scheduling, and tracking of all visits to ensure compliance with hospice policies and regulatory requirements

Skills

Scheduling experience

Organizational skills

Customer service

Communication

Decision-making

Regulatory knowledge

Tools

Online scheduling system

Job description

UnitedHealth Group, through Heart of Hospice (LHC Group), is seeking a Care Coordinator for Hospice to support post-acute care coordination, scheduling, and IDG workflow. You will help manage patient care tasks, referrals, and visits to ensure high-quality, timely care at home.

The role emphasizes adherence to regulatory requirements and collaboration with RN Case Managers and social workers to optimize patient outcomes and family support. Full-time, on-site with competitive benefits are offered.