Hospice Care Coordination Specialist

Gentiva; Florence (AL); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Resumo da oferta

Gentiva in Florence, AL is seeking a Patient Care Coordinator – Non-Clinical to support daily hospice operations. You will coordinate visit scheduling, manage referrals, and facilitate IDT meetings to ensure timely, compassionate care for patients and families.

This administrative role requires 3–5 years of office experience (1 year in healthcare), strong communication, and proficiency with EMR systems. You will verify Medicare eligibility, input referrals, and maintain documentation while

Qualificações

• 3–5 years administrative experience, with at least 1 year in healthcare or hospice preferred
• Knowledge of hospice concepts and terminally ill patient care
• Ability to manage multiple tasks with professionalism and composure
• Strong communication and organizational skills
• Proficient with office equipment and technology (computer, tablet, EMR systems)
• Comfortable working in a fast-paced, team-oriented environment

Responsabilidades

• Administer day-to-day operations for assigned hospice programs and sites
• Schedule visits requested by RNs, Social Workers, and Chaplains at the start of benefit periods
• Manage rescheduled, declined, missed, and reassigned visit requests
• Prepare for and facilitate interdisciplinary team (IDT) meetings, including documentation and note-taking
• Gather and input complete referral information into hospice systems promptly
• Coordinate DME pickups and notify staff on discharge or death
• Verify Medicare eligibility and obtain required authorizations
• Process patient transfers by obtaining paperwork from previous agencies
• Respond to phone referrals and inquiries professionally
• Verify commercial insurance and ensure accurate patient benefit periods and events in system
• Add new physicians and facilities to the system as needed
• Administer satisfaction surveys and support compliance with company policies

Conhecimentos

Communication

Organizational skills

Multitasking

Healthcare knowledge

Team collaboration

Professionalism

Customer service

Formação académica

High School Diploma or GED

Ferramentas

EMR systems

Descrição da oferta de emprego

Gentiva in Florence, AL is seeking a Patient Care Coordinator – Non-Clinical to support daily hospice operations. You will coordinate visit scheduling, manage referrals, and facilitate IDT meetings to ensure timely, compassionate care for patients and families.

This administrative role requires 3–5 years of office experience (1 year in healthcare), strong communication, and proficiency with EMR systems. You will verify Medicare eligibility, input referrals, and maintain documentation while