Hospice Patient Care Manager — Lead Clinical Team

Gentiva; Mobile (AL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401k with Company Match

Paid time off

Job summary

Gentiva's SouthernCare division seeks a Registered Nurse (RN) Manager in Mobile, Alabama to lead hospice patient care operations, mentor staff, and ensure compliance with federal, state, and local regulations.

Reporting to the Executive Director, you will oversee care delivery, coordinate interdisciplinary group meetings, manage visit scheduling, and drive performance improvement while delivering compassionate, high‑quality hospice services.

Qualifications

• Current RN license in the state of employment
• Graduate of an accredited nursing program
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
• Knowledge and compassion for terminally ill patients and their families
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
• Strong interpersonal, organizational, and leadership skills
• Familiarity with EMR systems and telehealth platforms

Responsibilities

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

Skills

Leadership

Regulatory compliance

Clinical governance

Hospice knowledge

Interdisciplinary collaboration

Education

Graduate of an accredited nursing program

BSN (preferred)

Tools

EMR systems

Telehealth platforms

Job description

Gentiva's SouthernCare division seeks a Registered Nurse (RN) Manager in Mobile, Alabama to lead hospice patient care operations, mentor staff, and ensure compliance with federal, state, and local regulations.

Reporting to the Executive Director, you will oversee care delivery, coordinate interdisciplinary group meetings, manage visit scheduling, and drive performance improvement while delivering compassionate, high‑quality hospice services.