Hospice Care Consultant

Luminary Hospice; Lafayette (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Luminary Hospice is seeking a Hospice Care Consultant to educate and promote hospice benefits while developing access to eligible patients. The role emphasizes building relationships with facilities, families, and community partners to grow referrals and meet census goals.

We value strategic marketers who can assess markets, design plans, and collaborate with executives to expand care options. This onsite position offers comprehensive benefits and opportunities to shape service delivery.

Qualifications

• Bachelor's degree in Marketing, Business Administration, or related field preferred.
• At least two years of health care marketing experience, hospice preferred.
• Proficient in MS Office and able to learn department software systems.
• Demonstrate organizational skills.
• Demonstrate strong verbal and written communication skills.
• Show analytical problem solving and attention to detail.

Responsibilities

• Assists Executive Director/Administrator in annual budgetvolume projections.
• Initiates marketing and promotional campaigns to meet budget projections.
• Conducts market assessments and develops a marketing plan to meet projections.
• Establishes and maintains relationships with referral sources.
• Educates facilities, families, and the community on hospice benefits.
• Provides leadership in strategic planning to identify new services.
• Supports care team by gathering referrals and following up on orders.
• Ensures annual education is completed and documented.
• Works toward agency admission/census goals and growth.
• Other duties as assigned.

Skills

Marketing

Healthcare marketing

Verbal communication

Written communication

Organizational skills

Analytical skills

Attention to detail

Education

Bachelor's degree in Marketing or related field

Tools

MS Office

CRM software

Job description

Reports To: Area Director of Business Development

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

About the role:

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services.

Job Responsibilities:

• Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget.
• Initiates marketing and promotional initiatives to achieve budgetary volume projections.
• Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Educates facilities, families, and the community at large on the hospice benefit.
• Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Support care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
• Ensure annual education is completed and documented.
• Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
• Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Job Qualifications:

1. A bachelor's degree in Marketing, Business Administration, or related field preferred.

2. At least two (2) years experience in health care marketing, preferably in hospice care preferred.

3. Proficient in MS Office applications and ability to learn department and job-specific software systems.

4. Demonstrate organizational skills.

5. Demonstrate effective verbal and written communication skills.

6. Demonstrate analytical skills when problem-solving.

7. Demonstrate high attention to detail and a high degree of accuracy.

CORE COMPETENCIES:

• Communication: Demonstrate knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Demonstrate ability to manage your time productively and efficiently.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits:

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.

Create a Job Alert

Interested in building your career at Luminary Hospice? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Will you now or in the future require sponsorship? * Select...

Are you currently bound by any non-compete, non-solicitation, or similar restrictive agreement with a current or former employer that could impact your ability to work with our company? If yes, please provide details and signed agreement/contract. * Select...

Do you have reliable transportation? * Select...

This position is onsite and requires team members to be in person daily. What city/state do you currently live? *

Have you ever been convicted of, or pled guilty or no contest to, a criminal offense? * Select...

If Yes, please explain: *

Note: You do not need to disclose convictions that have been sealed, expunged, or statutorily eradicated. Convictions will not automatically disqualify you from employment; factors such as the nature of the offense, time since occurrence, and relevance to the position will be considered in accordance with applicable laws.

I certify that all information provided in my application, including my resume, work history, and responses to questions, is true and complete to the best of my knowledge and is verifiable. * Select...

Noncompete & Non-Solicitation Agreement Acknowledgment:Upon receiving an offer of employment, you will be required to review and sign Luminary Hospice's Noncompete and Non-Solicitation Agreement as a condition of employment.By selecting "Yes" below, you confirm that you understand this requirement and agree to discuss the details of this agreement with our talent team at the time of offer.Do you acknowledge? Select...

Have you been referred by a current Luminary Hospice employee? If yes, please provide the employee's full name: *

Do you currently hold an active, unrestricted license for this role in the state in which you are applying? If yes, please specify the license/certifications you hold and from which state you received them. *

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? Select...

How would you describe your racial/ethnic background? Select...

How would you describe your sexual orientation? Select...

Do you identify as transgender? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select...

Are you a veteran or active member of the United States Armed Forces? Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Luminary Hospice’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.