Business Office Manager - Hospice

Care Initiatives; Greenfield (IA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Referral bonus

Digital wallet

Job summary

Care Initiatives Hospice in Greenfield, IA seeks a compassionate Business Office Manager to provide essential administrative support in a patient‑centered environment. You will oversee AR/AP, onboarding, and human resources tasks, while delivering warm, professional front‑desk service to residents, families, and staff.

The role emphasizes HIPAA compliance, confidentiality, and accuracy in billing and records.

Qualifications

• Experience with AR/AP and Medicare/Medicaid billing.
• Keen attention to detail and confidentiality.
• Ability to handle confidential resident and personnel information.
• Knowledge of HIPAA policies and compliance.

Responsibilities

• Assist with accounts payable, accounts receivable, and other business office tasks as assigned.
• Manage new hire onboarding, benefits enrollment, and compliance paperwork.
• Facilitate onboarding and maintain employee records.
• Provide excellent front desk service to residents, families, and visitors.
• Multitask and prioritize in a fast-paced environment.
• Demonstrate empathy, respect, and discretion in all interactions.

Skills

AR/AP management

Medicare/Medicaid billing

HIPAA compliance

Customer service

Job description

Are you a compassionate healthcare office manager seeking to make a profound impact in the lives of patients during their final stages? If so, join Care Initiatives Hospice as a Business Office Manager, where you'll provide administrative support that truly matters.

At Care Initiatives Hospice, we embrace a holistic approach, addressing the physical, emotional, and spiritual needs of those facing life-limiting illnesses. Working closely with family members and caregivers, we foster a collaborative environment to honor the needs and wishes of our patients and their loved ones. By joining our team, you'll have the opportunity to provide care with the utmost compassion, dignity, and respect during this significant phase of life. Together, we can make a difference in the lives of our patients and their families.

What You’ll Do & Key Responsibilities

• Assist with accounts payable, accounts receivable, and other business office tasks, as assigned.
• Manage new hire onboarding processes, ensuring completion of all onboarding paperwork, benefits enrollment, and compliance requirements.
• Facilitate new employee orientation and manage employee records.
• Provide excellent customer service to residents, family members, team members, and visitors as our front desk receptionist.
• Multitask and prioritize competing priorities in a fast-paced environment.
• Have a strong commitment to helping others and consistently treating them with empathy, respect, patience, and discretion.

What it takes to become a Business Office Manager (BOM) with Care Initiatives Hospice

• Experience with Accounts Receivable (AR), Accounts Payable (AP), Medicare, Medicaid, private insurance billing, and collections.
• Keen attention to detail.
• Experience collecting and maintaining confidential personnel and resident information.
• Ability to abide by confidentiality policies and HIPAA.

Why do Business Office Managers choose Care Initiatives? Here are just a few reasons

• Competitive compensation: Our Business Office Managers earn an extremely competitive wage.
• Comprehensive benefits: Eligible employees can choose from our affordable and robust benefit options, including medical, dental, vision, retirement savings, PTO, and more.
• Referral bonus: Earn extra cash by referring your friends to join our team.
• Digital wallet: Access your pay as you earn it, eliminating the wait for your paycheck.

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. Care Initiatives is an Affinitative Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.