Hospice Admissions Concierge

VITAS Healthcare; Town of Florida (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A healthcare provider in New York seeks an Admissions Coordinator to facilitate the admissions process for patients. This role requires customer service skills and the ability to manage a fast-paced environment. Responsibilities include processing new referrals and maintaining effective communication with patients and referral sources. Ideal candidates should have experience in medical terminology and demonstrate strong communication abilities. Bilingual candidates are a plus. This position may require weekend work.

Qualifications

• Two or more years of experience in medical terminology or call center environment.
• Ability to work in a fast-paced environment and manage multiple responsibilities.
• Must possess superior communication skills, both verbal and written.

Responsibilities

• Facilitate conversion of referrals to admissions through effective communication.
• Process new referrals via telephone, email, fax, and website inquiries.
• Enter accurate information to support data integrity.

Skills

Customer service

Communication skills

Organizational skills

Medical terminology knowledge

Bilingual in English/Spanish

Education

High school diploma or equivalent

Tools

Automated systems

Job description

A healthcare provider in New York seeks an Admissions Coordinator to facilitate the admissions process for patients. This role requires customer service skills and the ability to manage a fast-paced environment. Responsibilities include processing new referrals and maintaining effective communication with patients and referral sources. Ideal candidates should have experience in medical terminology and demonstrate strong communication abilities. Bilingual candidates are a plus. This position may require weekend work.