Hospice Admin Lead: Patient-Centric Operations

Socket.dev; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Work-life balance

Salary + bonus

Medical, dental, and vision insurance

Paid time off

401k with employer match and 100% vest

Team-focused culture

Growth opportunities

Job summary

Suncrest Hospice is seeking an Office Manager for our Columbus front office. You will handle administrative tasks, support the Administrator, and communicate with patients, staff, and sources to uphold our high standard of care.

This role emphasizes accuracy, teamwork, and multitasking in a fast-paced environment while leveraging technology and strong customer service skills to maintain efficient office operations.

Qualifications

• Must be a self-motivated team player with strong communication.
• Show accuracy and thoroughness with a focus on quality.
• Ability to monitor and improve own processes and accept feedback.
• Balance team and individual tasks; contribute to a positive team spirit.
• Ability to multi-task in a fast-paced, deadline-driven environment.
• Demonstrates tech proficiency, customer service, and admin principles.
• Typing speed and phone etiquette required; assist with bereavement letters and orientations; manage supplies.

Responsibilities

• Handle administrative tasks in the front office and assist the Administrator.
• Communicate effectively with patients, co-workers, and referring sources.
• Support Suncrest’s mission of high-quality care and customer service.

Skills

Communication skills

Attention to detail

Continuous improvement

Team collaboration

Multitasking

Technology proficiency

Customer service

Typing 50 wpm

Answer telephone inquiries

Bereavement letters

Orientations

Medical supplies management

Education

High School Diploma

Business college (1-2 years)

Job description

Suncrest Hospice is seeking an Office Manager for our Columbus front office. You will handle administrative tasks, support the Administrator, and communicate with patients, staff, and sources to uphold our high standard of care.

This role emphasizes accuracy, teamwork, and multitasking in a fast-paced environment while leveraging technology and strong customer service skills to maintain efficient office operations.