Hospice Office Manager

Socket.dev; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Work-life balance

Salary + bonus

Medical, dental, and vision insurance

Paid time off

401k with employer match and 100% vest

Team-focused culture

Growth opportunities

Job summary

Suncrest Hospice is seeking an Office Manager for our Columbus front office. You will handle administrative tasks, support the Administrator, and communicate with patients, staff, and sources to uphold our high standard of care.

This role emphasizes accuracy, teamwork, and multitasking in a fast-paced environment while leveraging technology and strong customer service skills to maintain efficient office operations.

Qualifications

• Must be a self-motivated team player with strong communication.
• Show accuracy and thoroughness with a focus on quality.
• Ability to monitor and improve own processes and accept feedback.
• Balance team and individual tasks; contribute to a positive team spirit.
• Ability to multi-task in a fast-paced, deadline-driven environment.
• Demonstrates tech proficiency, customer service, and admin principles.
• Typing speed and phone etiquette required; assist with bereavement letters and orientations; manage supplies.

Responsibilities

• Handle administrative tasks in the front office and assist the Administrator.
• Communicate effectively with patients, co-workers, and referring sources.
• Support Suncrest’s mission of high-quality care and customer service.

Skills

Communication skills

Attention to detail

Continuous improvement

Team collaboration

Multitasking

Technology proficiency

Customer service

Typing 50 wpm

Answer telephone inquiries

Bereavement letters

Orientations

Medical supplies management

Education

High School Diploma

Business college (1-2 years)

Job description

Why Suncrest

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

• Actual Work/Life Balance
• Competitive Pay ranges $55k - $65k annually plus monthly bonus opportunities
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

Details

The Office Manager will handle various administrative tasks in our front office area by reporting to and assisting the Administrator. This role plays an extremely important part in communicating effectively with patients, co-workers and other team personnel, with the continued goal of fulfilling Suncrest’s mission in providing the highest quality of care and customer service to our patients, their families and our referring sources.

Qualifications

• A self-motivated team player with strong and effective communication skills
• Demonstrate accuracy and thoroughness; looking for ways to improve and promote quality.
• Monitor and self-correct own work processes and outcomes as well as apply feedback from others to improve performance.
• Has the capability to balance team and individual responsibilities; exhibit objectivity and openness to others' views, contributing to building a positive team spirit by putting the success of the team above his/her own interests.
• Possesses an extraordinary ability to multi-task in a fast-paced, deadline driven environment.
• Has great attention to detail, technological proficiency including extensive software/computer skills, great customer service skills, and a general understanding of administrative principles and the expectations associated.
• Able to type 50 words per minute; answer telephone inquiries; assist with bereavement letters and orientations; ordering, maintaining, and tracking medical supplies.
• High School Diploma
• Completed 1-2 years of business college preferred